Insurance & Funding Support

We handle the paperwork so you can focus on getting the equipment you need.

Applying for mobility equipment can be quite a headache, so we manage the entire application process on your behalf at no charge, from gathering documentation to following up on approvals.

Whether you have private extended health coverage, qualify for a government program, or aren't sure what you're entitled to, we'll find a path to funding and handle the heavy lifting for you.

And if the process takes time, we offer rentals so you're never left waiting without mobility support.

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We manage your application from start to finish, so you're not left dealing with paperwork, phone calls, and follow-ups on your own

We work with private insurers, government programs, and a range of specialty funding agencies

We can provide loaner equipment while you wait for approval, so you’re not out of pocket while waiting for funding

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Not sure if your insurance covers your mobility device?

Contact Us

We're Available 24/7

604-674-0055

Or Email Us

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You might be eligible for funding.

Private Extended Health Insurance

If you have extended health benefits through an employer, union, or personal policy, your plan may cover part or all of the cost of your mobility device, repairs, and accessories. We verify your coverage and direct bill your insurer wherever possible.

Your plan may cover

Power Wheelchairs

manual wheelchairs

scooters

repairs

cushions

soft goods (plan-dependent)

Government Programs

BC Rebate for Accessible Home Adaptations (RAHA)

Provincial | British Columbia

The RAHA program helps BC residents fund modifications that make their home more accessible and safer to live in. Applications are documentation-heavy, but we manage the entire process, from paper work to follow-up, so you don't have to.

RAHA may cover

Stairlifts

home elevators

platform lifts

grab bars

bathroom safety

other accessibility adaptations

Non-Insured Health Benefits (NIHB)

Federal | Canada

NIHB provides coverage for eligible First Nations and Inuit individuals across Canada. We work directly with NIHB on your behalf and manage the application and approval process from start to finish.

NIHB may cover

Manual Wheelchairs

power Wheelchairs

scooters

related mobility equipment

Veterans Affairs Canada Federal

Federal | Canada

Canadian veterans may be entitled to full coverage of mobility equipment and related services through Veterans Affairs Canada. If you're a veteran and aren't sure what you qualify for, we'll help you  find out.

May cover

Power wheelchairs

manual wheelchairs

scooters

mobility aids

ICBC & WorkSafeBC Provincial — British Columbia

Provincial | British Columbia

If your mobility needs are the result of a motor vehicle accident or workplace injury, ICBC or WorkSafeBC may cover your equipment. We support clients through both programs and  can help determine what you're entitled to.

May cover

Mobility devices prescribed as a result of an accident or injury claim

Frequently Asked Questions

Don’t see your question below?
Give us a call, we’re happy to help.

How do I know what mobility equipment I need?

You don't have to figure that out on your own. Contact us by phone or email, drop by our store, or book a free in-home demo and we'll ask you the right questions about your daily routine, your home, and your mobility needs. If you book an in-home demo, we'll bring a shortlist of devices that match your needs. You can try the equipment in your own space, and we'll help you decide what your best options are based on your needs, budget, and funding. We keep trying until we find the right fit.

Where do you do mobility service appointments?

We come to you. Wheelchair Works serves Abbotsford, Chilliwack, Mission, Langley, Aldergrove, Surrey, and Coquitlam, whether you live at home or a care facility. Don’t hesitate to contact us, whether you need a repair, a maintenance visit, or an in-home demo. If you're outside our typical service area, get in touch! We may still be able to help depending on your situation.

Will insurance cover the price of my mobility device?

It depends on your plan, but there's a good chance some or all of it is covered. We’ll find out for you. Wheelchair Works works with private extended health insurers, RAHA, NIHB, Veterans Affairs, ICBC, and WorkSafeBC. We handle the application process at no charge. And while you wait for approval, we can provide a rental so you’re not without support. Learn more about funding support.

Do you service care homes and assisted living facilities?

Yes, we work with care homes and assisted living facilities throughout the Fraser Valley. If you're a caregiver or resident looking to try new equipment or book a repair, please contact us by phone or email. If you’re a coordinator looking to set up regular maintenance for multiple residents' devices, we can arrange facility visits and offer group pricing. Contact us to find out more.

I'm an OT or PT in the Fraser Valley. How can I help my clients access the equipment they need?

We work closely with occupational therapists and physiotherapists throughout the Fraser Valley. If you have a client who needs a trial, a quote, or funding application support, reach out directly by phone or through our referral form. We have an in-house therapist who can handle the clinical portion and bill insurance directly, and we'll keep you in the loop throughout the process.